Publixys offers Public Affairs HelpDesk as a critical resource for our clients and partners. Our solution includes tailored assistance from our experts including technology-based features to serve as a central point of contact for guidance and practical resources. Our offerings help address day-to-day requests for assistance for expert guidance, reviews, new ideas and projects, including long-term support. We provide hands-on guidance and implementation support to public and nonprofits leaders. We help maintain a centralized knowledge base of expert knowledge, FAQ answers, and guidance for data sources, policy summaries, operational models, and civic innovation activities. We provide communication support, multimedia templates, and guidance on critical tasks and knowledge products. It serves as:

• Centralized Hub for Technical Assistance: We operate HelpDesk Support services to provide a single, easy-to-access channel for our clients and partners.

• Troubleshooting Service for urgent Requests: HelpDesk provides government officials with powerful tools to help address urgent needs, troubleshoot problems by seeking expert guidance and best practices.